Hank Smith welcomes Ana Welsh, workplace dynamics strategist, leadership coach, speaker and lecturer at The Wharton School, for a conversation about the skills that make workers indispensable in today’s workplace.

Hank Smith welcomes Tom Burgoyne, entertainer, author, public speaker, and best known as the Phillie Phanatic’s “best friend,” for a conversation about leading with love, finding your passion and tales of Philly’s favorite mascot.

Hank Smith welcomes Dr. Americus Reed, the Whitney M. Young Jr. Professor of Marketing at the University of Pennsylvania's Wharton School, for a conversation about the intersection of marketing, brand identity and the economy.

Hank Smith is joined by a panel of experts from The Haverford Trust Company on this episode of Speaking of Quality to discuss the 2026 Economic and Market Outlook, looking back at trends from 2025 and sharing predictions for the year ahead.

Hank Smith is joined by Maxine Cuffe, Vice President & Director of Global Strategies at The Haverford Trust Company, on this episode to share some of their favorite moments and lessons from Season 5 of Speaking of Quality.

Hank Smith is joined by Rosemary DiRita, Vice President and Philanthropic Advisor at The Haverford Trust Company, on this episode of Speaking of Quality to discuss the challenges nonprofits face today, creative structures for giving, and the role of a philanthropic advisor.

Hank Smith is joined by Loretta Mester, member of The Haverford Trust Company’s Board of Directors, on this episode of Speaking of Quality to discuss fiscal policy, lessons from previous economic crises, and the current economic outlook.